Privacy Policy

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1. Data controller

BONCO MOHAMED SOKONA CONCEPT SRL (“Les Nouveaux Comptoirs Olfactifs”) — 48 rue de Rollebeek, 1000 Brussels, Belgium — BE0681.749.355 — lncolfactifs@gmail.com

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2. Data collected

• Data provided via the contact form (name, email, message, selected request type)
• Data provided during a booking (workshop, custom perfume, event): name, contact details, and any scent preferences
• Browsing data collected via audience analytics tools (e.g., Google Analytics) for statistical purposes

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3. Purposes of processing

• Responding to contact and booking requests
• Managing service follow-ups (consultation, creation, perfume delivery, formula reordering)
• Improving the site through traffic statistics

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4. Legal basis

Processing is based on the performance of a pre-contractual or contractual request (booking, service) and on consent for non-essential analytical cookies.

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5. Data retention

Data related to a service (including the personalized olfactory formula) is kept for the duration of the business relationship to facilitate reordering. Contact data without follow-up is kept for a maximum of 3 years. Browsing data (cookies) is kept according to the default duration of the tool used (generally 14 to 26 months for Google Analytics).

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6. Data sharing

Data is neither sold nor transferred to third parties. It may be shared with technical service providers (Webflow hosting, analytics tools) strictly to the extent necessary for the site's operation.

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7. Cookies

The site uses technical cookies necessary for its operation, as well as analytical cookies subject to your consent (cookie banner). You may withdraw this consent at any time via your browser settings.

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8. Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your data, as well as the right to lodge a complaint with the Belgian Data Protection Authority (APD). To exercise these rights, please contact us at lncolfactifs@gmail.com